head-faq

WHAT ARE THE MAS CAMP’S OPENING HOURS?

HARTS’s Mas Camp is open Monday to Friday, 12pm – 6pm. Our Contact number is 622-8038

WHAT DOES HARTS’S COSTUME PACKAGE INCLUDE?

Lunch both days, security, food park amenities, on-site paramedics, mobile restrooms for both Male & Female, goody bag with HARTS souvenirs, the HARTS Cool Zone and of course, your costume.

WHAT DOES HARTS’S “FIRE” Fully Inclusive Road Experience INCLUDE?

Set your HART on FIRE!

This year, Harts Carnival is bringing the best of both worlds as we introduce the hottest Fully Inclusive Road Experience, FIRE.

FIRE is the new, limitless road experience igniting excitement throughout Harts.

We have energy to BURN! Not only are we bringing endless vybz on the road, but we are also offering an unprecedented experience in Harts.

Before the blaze of FIRE..
• Upgraded tote with Harts’ Souvenirs

FIRE on the Road..
• Unlimited premium drinks
• FIRE Branded zone: Free Drinks and Music Truck
• Local delicacies
• Cart free zone
• Snow Cocktails
• Bubbly Hour and Cocktails

FIRE at the Rest Stop..
• VIP area in the lunch park
• After lunch desserts
• Fix it center for all your glam needs
• Exclusive Vanity Area
• VIP Bathrooms

Early FIRE Seekers – $850

Seek those who fan your FLAMES!

For more information contact the Harts Mas Camp
OR send us an email at:
hartscarnivalfire@gmail.com

WHERE CAN I VIEW HARTS’S COSTUMES?

HARTS’s costumes are on display in our Showroom at 5 Alcazar Street St. Clair, Monday to Friday, from 12 to 6pm.  Our Contact number is 622-8038. Costumes may also be viewed via our online galleries at www.hartscarnival.com

WHAT DO I NEED FOR COSTUME REGISTRATION?

To register for Harts Shimmer and Lace Carnival 2018 – Please visit our band house, or contact a committee member for your registration details.

To register for Harts Shimmer and Lace Carnival 2018  Online send an email to harts@hartscarnival.com with subject – “Register online!” Or click our registration link to get the registration details sent directly to your email (Please note that a unique email address is required for each registration)

For registration, you need the following:

Size Information:

Ladies: Bra Size (32A-32DD, 34A-34DD, 36A-36DD, 38A-38DD, 40A-40D),

BELT SIZE (in inches),

  • XS – 26”-28”
  • Small – 29” – 31”
  • Medium – 32”-34”
  • Large – 35” – 37”
  • XL – 38” – 40”
  • XXL – 41”45”

Bottom Piece Size (XS, SM, MED, LG, XL, XXL)

Ladies:  Bra Option (Bra, Monokini Attachment, Whole piece Attachment)

Ladies: Bottom Piece option (low-rise regular, low-rise ruched bikini, Wholepiece Attachment, Monokini Attachment, Thong, Boy Shorts)

  Men: Pants Size (in inches )

  • 32 “ to 48 “

Men: Belt Size (in inches)

  • XS  – 26” – 30”
  • Small – 32” – 34”
  • Medium – 36” – 38”
  • Large – 40”+

Costume Downpayments:

  • Female Floormember and  Males:                   TT$1,700
  • Female Frontlines:                                           TT$2,700
  • Section Leader:                                               75% of the cost (Downpayment)

Always register through the HARTS Mas Camp or via www.hartscarnival.com to ensure that your registration is valid.

CAN I ORDER EXTRA ITEMS WITH MY COSTUMES?

Different costumes may have different additional options and upgrades (e.g. Large Headpiece).

See below for some of the more standard additional options and pricing on all costumes for ladies are bottom piece options: (Click here for more details)

Extra Bikini Bottoms

  • Ruched Low Rise Bikini Bottom                   $ 120.00
  • Regular Low Rise Bikini Bottom                   $ 120.00
  • Wholepiece attachment                                   $ 200.00 (extra bottom) $ 100.00 (with costume)
  • Monokini Attachment                                     $ 175.00 (extra bottom) $ 75.00 (with costume)
  • Ruched Boy Shorts                                         $ 130.00 (extra bottom) $ 100.00 (with costume)
  • Thong                                                              $ 120.00
  • Special string side                                           $ 120.00
  • Side Ruched                                                   $ 120.00
  • Monday Shorts                                              $ 200.00 (Extra Only)

Cape / Panel

  • 3 Yard Chiffon Cape                                                  $ 250.00
  • Isis (pleated metallic lame’) Cape                   $ 300.00
  • Front and Back Panel                                     $ 100.00
  • Full Panel                                                        $ 150.00

Costumes may also come with options for larger headpieces, backpacks and other embellishments at an additional cost. These options will be detailed on the registration page and in the section photo galleries, along with the cost attached.

I WANT TO BRING IN MY OWN BRA FOR DECORATION?

For inquiries on bringing in your own bra, please contact us directly at the Mas Camp or please send an email to harts@hartscarnival.com. Please be advised that the deadline To Bring in your own Bra (TBBs) is September 2017 (date to be confirmed). After this NO bras will be accepted!

I’M UNABLE TO COLLECT MY COSTUME…. CAN ANOTHER PERSON COLLECT ON MY BEHALF?

The original owner must provide the new owner with a signed letter authorizing the new owner to collect the costume on their behalf, accompanied by a copy of the original owner’s ID.  Additionally the original owner should send an authorization email to harts@hartscarnival.com from the email address attached to the costume.

WHEN DO I COLLECT MY COSTUME?

The costume distribution schedule will be emailed to all masqueraders, and posted to our website a few weeks before carnival.  Different sections will have different distribution dates. We also offer a Delivery service to local addresses only – (Port of Spain $100.00, Other (Outside Port of Spain) $ 160.00, some exceptions may apply. Please email your questions to harts@hartscarnival.com)

WHAT IS THE FAST TRACK / PAID IN FULL SERVICE?

Fast Track / Paid in Full Service is a priority service provided by HARTS which allows masqueraders who have “Paid in full” for their costumes a minimal wait time when collecting their costumes.  Fast Track persons are given top priority in the costume collection process. You can at anytime, before collection of costumes has begun, settle your account in full to facilitate the Fast Track Service. You can do this at our mascamp or online thru our website.

WHAT DO I NEED TO PAY FOR MY COSTUME?

Your down payment must have been paid upon registration to secure your costume.  Installments can be made towards your costume anytime between your initial down payment and early January before costume collection. You can do this at our mascamp or online thru our website.

For the 2018 Registrations you can pay your downpayment as follows

  • Male/Floor: 1,700.00
  • Frontline: 2,700.00
  • Section Leaser: 75%
  • Or… Costume payment in full

We are also offering to all of our masqueraders for a limited time a payment plan where on the day you register with HARTS Carnival you pay us a partial down payment. The balance of the deposit needs need to be completed by the 31st September 2017. If you do not pay the balance before this time you forfeit your first payment and your costume will be cancelled.

Down payment Plan Option:

  • Male/Floor $900.00 Now and $900.00 by September 31st 2017
  • Frontline $1,500.00 Now and $1,500.00 by September 31st 2017

After this the outstanding balances must be paid on or before the day of collection. Final payment can be made in house immediately before collecting the costume or your entire balance can be cleared and advance payments can be made at HARTS’s Mas Camp Cash, LINX or Credit Card and online via Credit Card (Visa & MasterCard).. Please visit our website and Facebook page for regular updates on registration info.

HARTS accepts Cash, Credit Cards (Visa & MasterCard), and LINX in house and Credit Cards (Visa & MasterCard) online.

I HAVE A COMMENT / COMPLAINT – WHO DO I SPEAK TO?

Please send any comments to harts@hartscarnival.com

HOW DO I JOIN THE HARTS MAILING LIST?

Send an email to harts@hartscarnival.com requesting to be added to the mailing list.

I HAVE NOT BEEN RECEIVIVING EMAILS FROM HARTS… WHAT CAN I DO?

Please send an email to harts@hartscarnival.com with your information so that we can update our records with your correct email address.  We will send a confirmation once your address has been updated.

CAN MY HUSBAND / WIFE JUMP IN THE BAND?

HARTS only allows paying masqueraders to jump in the band.  Non-masqueraders may observe from the side-lines outside the band, however they will not be allowed to participate.